As a SME company who desire to be a global leader in wireless communication solutions technology, Commtact had to adopt an innovation approach as part of its development process, using many cutting edge commercial technologies and embedding them into its products.
As part of these innovation procedures and as a company motto, Commtact first listens to its customers in order to have firsthand understanding on market needs and desires. Then, in the last part of the process, after the customers had the experience using the systems, Commtact is open for a direct feedback from them. This feedback is extremely essential for a continuous product and system improvement.
This innovation procedure creates additional value to Commtact’s worldwide customers by the fact that each customer has the ability to receive the lesson learned of another customer experience.